The first concept out of Chapter 3 that I chose to discuss is Rensis Likert’s principle of supportive relationships. The text defines the meaning of this as a principle, which believes that all interactions within an organization should support individual self worth, and importance, with emphasis on the supportive relationships within work groups and open communication among them. In my opinion this concept is especially important to consider in the workplace because the more positive communication that takes place will result in more success in the organization. Positive communication acts as a motivator to the employees. In my personal experience managing a high end clothing boutique, the more positive feedback we were provided with by the owner, the more we were motivated to go above and beyond. In return, this concept will give organizations the competitive advantage necessary in separating themselves from other similar organizations.
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I agree that positive reinforcement/feedback is definitely one necessity for an organization to be successful. Negative environments hinder production and motivation and most likely increase employee turnover. Having that positive environment, as you stated, makes people want to come to work and show their boss that they can perform well. However, I would like to know how it gives an organization a competitive advantage because most corporations do try to work on creating a positive atmosphere for their employees’ right? So how can this idea separate organization from each other?
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