Friday, September 4, 2009
Friday, July 3, 2009
Blog 4 on Web Lecture- Participatory Democracy
Participatory democracy requires that people do more than vote, they must actually engage in cooperative activities that will help the group achieve its goals. This is important with the organization because it forces members to actually know more than just here say or what they may think. It forces them to do the research pertaining to the matter and become involved in the importance of the activities at hand. Participatory democracy is a way to stay involved I n the organization. For instance, in lecture it was used as an example to vote and participate in what is best for our school. I certainly would like to know that our school has a well trained security team. I can become informed and educated about this matter through participatory democracy.
Chapter 11 Blog 3- Integrity
Integrity is a mindful state of acting purposefully to fulfill the promises and commitments you make to others. This term is important both in the organizational world and in the personal lives of members. This is how individuals gain credibility, loyalty, trust, and respect from their peers or the consumers. Just like in the academic setting, integrity is very important in the rapport you create and maintain with your professors. At my organization, we address and stress the importance of integrity on a daily basis. Whether the customer is spending two dollars or two thousand dollars we make sure they are treated with the up most honesty and respect. Being courteous and honest with them is important as it helps our organization maintain a healthy and respectful reputation in the community. It also helps our employees stay true to themselves and become more connected with our organization. We strive to employ honest, hardworking and trustworthy employees. We think integrity helps in making the organization a more positive experience for whoever steps foot through our doors
Thursday, July 2, 2009
Chapter 10 Blog 2 - Training and development
The concept from chapter 10 that I found I most identified with is training and development. Training and development directly relates to formal and informal efforts to help develop employees skill. This is an important function of management and is necessary in helping to develop employees. When employees are well trained and knowledgeable about their product or service is seems like that is half the battle in obtaining organizational success. The more they know the more they can offer the clientele in terms of products or services. In my experience as part of a management team at a clothing store, the more my employees knew about the clothing lines we carry in terms of their history, manufacturing process and fit the more the customer trusted that they were buying a quality product. Basically the more we could tell the customer about the product the more interesting it seems and the customer feels like they are getting more for their money…and great service!
Chapter 9 Blog 1- Motivation
Chapter 9 Blog 1
For this chapter I chose to blog about motivation. Motivation is defined in the text as the degree to which an individual is personally committed to expending effort in the accomplishment of a specified activity or goal. Aside from communication, I think motivation plays a huge role of not only the success of an organization, but also the competitive advantage. It is vital for companies to stay on top of their game at all times and keep motivated to make themselves appealing to their designated market. In my experience as a manager I am always trying new ways to keep my employees motivated by offering sales incentives, talking about the importance and benefits of us making goal and praising employees when they accomplish something in the workplace. It seems like huge companies use bonuses and other perks to keep their employees motivated to continue working efficiently and hard. I think a huge part of being a leader of an organization is being able to motivate the employees in an effective way.
Saturday, June 27, 2009
Chapter 8 Blog 4- Norms
Chapter 8 Blog 4
This is one of my favorite concepts- Norms! The reason I like this concept is because it is so important. I cannot count how many times I have ran around my organization re iterating the norms that I feel my subordinates need to follow. The text states that norms are the informal rules that designate the boundaries of acceptable behavior in the group. The main thing organizations are trying to do is maintain a solid and positive relationship with customers at all times. We want them to have positive experiences and memories while they are a part of our organization. At the same time, it is vital to maintain the level of professionalism required that keeps you within the designated “norms” of your organization. Treating customers like they are your close friends and family by talking about certain things is completely unacceptable. You must be cordial and professional while you conduct business and remain friendly and credible. I think that when someone is hired at an organization, they should be trained and educated on the individual norms that that company abides by.
Friday, June 26, 2009
chapter 8 Blog 3- Teams
The concept i chose for this chapter is the important role of teams. Teams are described in the text as groups of employees with representatation from a variety of functional areas within the organization. teams are great ways for the employees of the organization to come together to reach a certain goal or to continuously gather ideas for an ongoing goal such as success for the business. In my opinion, all members of an organization should active team players at all times. It seems important to get away from being competitive with one another and really understand that you are all supposed to work together to make something better. Teams are a great way to allow the organization to section istelf into clusters of communication networks that dedicate their energy to a certain area of work at the organization. In my experience at the clothing store i manage, the teams we establish have built strong communication relationships with one another and our clientele. In return we all have a solid work ethic and as a team that reflects each day when we are completing our daily tasks.